Frequently Asked Questions (FAQ) – Photoshoot With Tomato Photo
Here are answers to the questions families ask us most.From choosing the right location and preparing young children to what happens after the session.
If you can’t find your answer, we’re always happy to help.
1. FAQ – Before Booking
Why Families Choose Tomato Photo
Clients who choose us wants certainty that the shoot will be done right the first time; with natural smiles, timeless images and effortless shoot experience.
They need someone who can manage their family with newborns, toddlers, teens, up to grandparents and special family members.
All image shown in portfolio were taken by Master Photographer/studio owner Hart with 18+ years experience and photographed 5000+ family portrait sessions
“You Bring Your Family, We Handle The Rest”
Who will photograph us?
Every family photoshoot at Tomato Photo is personally photographed by Hart Tan. Tomato Photo does not rotate sessions between different photographers.
What Do You Photograph
We focus on photographing portraits of people, capturing natural smiles you’ll still love decades from now.
The style is Simple, Natural, Beautiful.
View our master gallery of portfolios for examples.
👉 Tomato Photo’s Photo Gallery.
At Tomato Photo Studio, Hart is great at handing people from age 0-100+. So you’re in good hands!
How Much Do You Charge
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Session fee is $450
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Print Starts from $85
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Wall Canvas or Frame Print start at $599
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Album Start from $1299
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Digital Images start from $999
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Client usually order online and no face to face sales session so absolutely no pressure.
As every family is different, the final investment varies, though many families typically invest from around $1500 onwards in their family portraits.
Experience With Large Family Groups?
Managing a large group more than 20 people in a photoshoot setting is a different set of skills and experience vs photographing small families.
Family of 4 Family of 12 Extended Family 20+
Family Unit Usually 1 Several Multiple generations/households
Group Arrangements Relatively simple Several Combinations Requires structured sequencing
Children Easier to coordinate Multiple attention spans Different ages and needs
Elderly Family Members Occassionally More likely Seating, mobility and comfort becomes crucial
Eye Contact Easier More Coordination Considerably more challenging
Session management Flexible More structured Clear direction and efficient flow becomes essential
Hart regularly photographs extended families with 10-25+ people.
His calm and personable demeanour and talent in photography makes a large family group photoshoot seamless and relaxing.
When it has to be done right the first time and experience makes all the difference.
👉 What You Need To Know When Planning An Extended Family Photoshoot
Experience With Babies & Kids?
Hart was among the early photographers in Singapore to specialise in photographing newborns as young as 4–5 days old.
Over the years, he has worked extensively with babies and children, developing a deep understanding of how to engage them naturally. Shy kids arrive in the studio; and walk out smiling and laughing.
His images speak for themselves — capturing genuine smiles, expressions, little mannerisms and connections that parents often don’t even realise exist.
👉 Newborn Photography Portfolio
👉 Signature Black & White Newborn Photos
Experience with Special Needs family members?
Hart have photographing families with special needs members and medically fragile loved ones for many years. Each session is approached with sensitivity, patience and a strong awareness of individual needs, creating a calm and dignified experience for everyone involved.
The studio is thoughtfully designed to support this that is wheelchair and buggy friendly, with lift access, easy parking, sheltered drop-off and accessible washrooms.
The entire experience remains smooth and stress-free from arrival to departure.
Is your studio wheelchair accessible
Yes
How It Works
Before booking your photoshoot, read this:
2. Shoot Location FAQ – Studio vs Home vs Outdoors
Where Is Your Studio?
Our photo studio is at the central eastern part of Singapore in a fully wheelchair accessible building with sheltered drop off foyer at 62 Ubi Road 1, near Singapore Traffic Police.
Tap here are the Directions To Tomato Photo Studio.
How large of a family can you photograph?
Our studio comfortably accommodates multi-generation families of around 25 people, although the actual number depends on the mix of adults and children.
Families with more young children can often accommodate a larger group. Hart has photographed and carefully arranged a 36 people multi-generation family portrait in the studio.
If your family is larger than 25, let us know the number of adults and children and we’ll advise on the best arrangement.
Where Do You Shoot?
Hart shoots in studio, client’s home or on-location (hotel staycations, outdoor, overseas).
Location Best For Learn More
Studio Weatherproof, grandparents, young children Studio vs Home vs Outdoor
Home Newborns, relaxed lifestyle Home Family Shoot
Home Newborn Shoot
Hotels Staycations Staycation Portfolio
Botanic Gardens - Main Greenery, timeless portraits Singapore Botanic Gardens – Main Gardens
East Coast Park Beach and open spaces Family Photography East Coast Park
Marina Bay Singapore skyline Marina Bay Promenade
Gardens by the Bay - Main Gardens Iconic Singapore Family Photo Shoot – Garden By The Bay (Supertree Grove)
Koon Seng Shophouses Colourful shophouses Katong – Joo Chiat Singapore
Gardens By The Bay - Conservatories Air Conditioned, Greenery & Flowers Family Photography in Gardens By The Bay – Dome
Emerald Hill Conservation Area Peranakan shophouses in town Emerald Hill Singapore
Fort Canning Park Old Meets New Fort Canning Park
Botanic Gardens - Gallop Extension Lawns and restored colonial bungalows Singapore Botanic Gardens – Gallop Extension
Compare the pros and cons of Studio vs Home vs Outdoor Family Photoshoots.
Which Shoot Location Suit My Family?
If you... Best choice
Have newborn Home
Have elderly grandparents Studio
Want weather certainty Studio
Love greenery Botanic Gardens
Want iconic Singapore Marina Bay or Gardens By The Bay
Want beach East Coast Park
Wants heritage Emerald Hill or Katong Joo Chiat
Where Would You Recommend?
Family Make Up Recommendation
Newborn Home or Studio
Young children Studio, Home or Outdoor
Large extended family Studio
Graduation Studio or Outdoor
Consideration Studio Home Outdoor
Air-conditioned ✅ 🔸 ❌
Weather-proof ✅ ✅ ❌
Wheelchair friendly ✅ 🔸 🔸
Lift access ✅ 🔸 🔸
Changing facilties ✅ ✅ 🔸
Multiple backdrop options ✅ 🔸 🔸
Life-size outdoor inspired backdrops ✅ 🔸 ✅
Parking nearby ✅ ✅ 🔸
Elderly-friendly ✅ 🔸 🔸
Newborn-friendly ✅ ✅ ❌
Toddler-friendly ✅ 🔸 🔸
Comfort ✅ ✅ 🔸
✅ Good
🔸 Depends
❌ Limited
Can You Do Both Indoor & Outdoor Shoot In One Session
Yes, it is possible to combine both indoor and outdoor settings within a single session.
For home shoots, sessions can begin indoors and, weather permitting, continue to your garden or common areas within your building compound.
👉 Example of a home & garden family photoshoot in Hong Kong.
At our studio, there are also classic setups and life-sized outdoor backdrops, allowing you to enjoy the flexibility to both indoor and outdoor looks — without the heat, humidity or uncertainty of weather.
Outdoor Location Outdoor Inspired Backdrop In Studio
Outdoor look Outdoor-inspired look + classic studio portraits
Weather Dependent Rain or shine or hazy
Heat & Humidity Dry Comfort (Air Conditioned)
Mobility challenged family members Lift Access & wheelchair friendly studio
Make up and hair affected Comfortable
Long walk to changing room En-suite changing room
Limited session timing Flexible timing throughout the day
Changing light Consistent light
Elderly & kids get tired faster Comfortable for longer session
Walking between locations Everything in one place
What time is your session?
Session start as early as 7am and as late as 5:30pm and anytime in between.
We can also accommodate studio photoshoots in the evenings as late as 8pm provided the family make up doesn’t have kids under 5 years old.
For families with kids, we will work with you in terms of your children’s best time. That’s usually when they just finish their nap and away from their meal times.
How long is the session?
Most family sessions take around one hour. That’s usually enough time to create a wide variety of portraits while children are still engaged. If we genuinely need a little more time to complete your session, we’ll simply continue.
👉 See what we can do with 20 mins.
So 1 hour or so is what we need to create many beautiful images for your family. Should we feel that you need more time, we will do so on the day.
How Many Set Ups In One Session
The studio can easily accommodate 4-5 settings. Most clients do a classic formal, casual and a lifestyle setting in one session.
What If It Rains During outdoor shoot
If there is heavy rain, the session can be moved to the studio or rescheduled to another mutually convenient time.
For light drizzle or overcast conditions, the shoot will usually proceed as planned, as these often create soft, flattering light.
In all cases, we will stay in close contact and make the best decision together based on the weather on the day.
3. FAQ – Before The Shoot
What kind of clothing should we bring?
Clothing should be reflection on who you are as a family. If your family prefer bright and happy colours, then that’s what you should be wearing.
However, do avoid busy pattern such as small flowery pattern, checked pattern or big bold logos and anything that is distracting.
White, Black, off-white and soft color (blue, pink, yellow, green) tend to look timeless.
Here’s a checklist for reference.
| Recommended | Avoid |
|---|---|
| Coordinated colour | Everyone wearing different colours |
| Neutral tones | Busy patterns, Big logos, checked, small flowery pattern |
| Comfortable fit | Clothes that restrict movement; or oversized for kids |
| Matching dress shoes/covered shoes | Slippers or open toe shoes/sandals |
What Happen if my are not cooperative during the shoot?
With over a decade of experience in handling even the toughest kids who many parents told us that won’t smile, our clients keep coming back because they get the results, consistently, every single time.
Learn more about
Can grandparents join?
Yes absolutely. Our studio is elderly friendly, and Hart is also experienced with managing and photographing elderly.
Can we bring pets?
Yes absolutely. Do bring along the leash, pet pee pads, water bowls and treats for the session.
What happens if my kids or family members is sick?
Children’s health always comes first.
If someone is unwell before the session, let us know as early as possible and we’ll work with you on the best solution.
What happen if there are bites/scratch/pimples on my children's face?
Scratches, bumps, bruises are routinely retouched as part of our post production process.
How long is the session?
Most family sessions take around one hour. That’s usually enough time to create a wide variety of portraits while children are still engaged. If we genuinely need a little more time to complete your session, we’ll simply continue.
👉 See what we can do with 20 mins.
So 1 hour or so is what we need to create many beautiful images for your family. Should we feel that you need more time, we will do so on the day.
How Many Set Ups In One Session?
The studio can easily accommodate 4-5 settings. Most clients do a classic formal, casual and a lifestyle setting in one session.
Do You Guide Is in Posing?
Yes, all sessions are fully guided by Hart.
Are Props Provided?
Our style of photography focuses on people — their expressions, relationships and genuine moments.
Props are not the main focus, but rather a complement to the image. In the studio, this comes in the form of thoughtfully selected furniture and, for newborns, simple wraps that keep the look clean and timeless.
If your child has a favourite toy or item they are strongly attached to, you are most welcome to bring it along. It can often help them feel more comfortable and adds a personal touch to the session.
At the heart of every image is still what matters most which is the connection, expression and your family as you are.
Do you provide graduation gowns?
We have a collection of adults and kindergarten graduation gowns in our studio. If you require specific gown, do get in touch to check availability in advanced.
👉 View graduation photoshoot details.
What If It Rains During outdoor shoot?
If there is heavy rain, the session can be moved to the studio or rescheduled to another mutually convenient time.
For light drizzle or overcast conditions, the shoot will usually proceed as planned, as these often create soft, flattering light.
In all cases, we will stay in close contact and make the best decision together based on the weather on the day.
Can't find your answers here?
Give us a call or whatsapp us at 88580088 or simply Contact Us
We dislike having our photos taken. How?
👉 View more Written & Video Reviews
4. FAQ – After The Shoot
When Do We See The Photos After The Shoot?
You get the see the images within 24-48 hours via an online gallery.
How Do We Select Photos?
You can let us know your photo selection via email or WhatsApp.
Almost all of our final image selection online.
Should you prefer to view the photos in our studio, you may arrange an appointment with us.
How Will We Receive Our Final Photos/Products?
Digital products will be sent to you electronically.
Products such as albums or canvases will be delivered to your home in Singapore.
